QUALITY MANAGEMENT SYSTEM AS PART OF UNIVERSITY MANAGEMENT

سال انتشار: 1385
نوع سند: مقاله کنفرانسی
زبان: انگلیسی
مشاهده: 1,656

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شناسه ملی سند علمی:

CQM07_080

تاریخ نمایه سازی: 11 آبان 1386

چکیده مقاله:

Contribution describes the way of implementation of Quality Management System (QMS) according to ISO 9001 standard at VŠB – Technical University of Ostrava and the first practical experiences with its use. The implementation of QMS at the university was executed as three years project. The experiences from pilot project part (implementation of QMS at selected faculty) were utilized during following application project part (implementation of QMS at the rest of faculties and at the executive and administrative part of university). The effect of adopting ISO 9000 approach on quality of final products of university was not fully evaluate till date, but significant improvement of university culture was recognized.

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نویسندگان

Milan Hutyra

Associate Professor, VSB – Technical University of Ostrava, Czech Republic