Evaluating the efficiency and productivity of Sepah Bank branches using Data Envelopment Analysis (DEA) model

Nowadays banking business is considered as one of the major financial activities of any economic system. Evaluating the performance of the banking systems or any other financial institutions, is an important task. The standard efficiency of the general productivity in a bank is measured by its transforming inputs into outputs. In this study by using Data Envelopment Analysis (DEA) model the efficiency of 53 branches of Sepah Bank in West Azarbaijan province (Iran) is investigated. Analysis of the study shows that average efficiency of the branches is low. Then total productivity of Sepah bank branches evaluated, in which the average productivity of branches shows a decrease in their functionality that are mostly the result technological inefficiency.

کلیدواژه ها:

Efficiency ، Productivity ، Sepah Bank ، Data Envelopment Analysis (DEA) ،