A method for human driven knowledge acquisition (case study in a petrochemical company)

In this paper, techniques of human driven knowledge acquisition are briefly discussed and compared ,then a case study of implementing knowledge acquisition(KA) in an Iranian petrochemical company is explained. In this project we've used a combination of KA techniques including semi structured interview, revised teach-back, commentary, laddering , repertory grid techniques in order to elicit both tacit and explicit knowledge of experts. This method is applicable in different kinds of industries with different branches in design engineering.

کلیدواژه ها:

knowledge management ، knowledge acquisition techniques ، knowledge engineering ، design knowledge ، knowledge acquisition methods