An Approach to Acquire and Share Tacit Knowledge within a Security Assessment Lab

This paper describes and validates an approach to improve security products assessment process within a security lab. The proposed approach includes mechanisms to acquire the experiences of individuals working in different security groups in security department of information and communication technology of Iran telecommunication research center (ITRC), combine them with the existing Lab’s knowledge assets, and share the evolved knowledge for all of the security lab’s experts. This approach was verified and validated by junior experts in a controlled environment over a four-week period. The main objective of this verification and validation was to assess whether the proposed approach provides an effective assessment process to evaluate security products. Results show that the approach helps security lab’s experts to improve their ability to assess security products and obtaining also high levels of security knowledge for evaluating new security products

کلیدواژه ها:

Security assessment Lab ، security process ، knowledge sharing ، explicit knowledge ، tacit knowledge