Literature Review of Organizational Citizenship Behavior

Theory and research on Organizational Citizenship Behaviors (OCB) has presumed OCB as a set of desirable behaviors that contributes to the organizational effectiveness and so far OCB has been connoted as one of the antecedents of organizational performance. Due to be new this concept in study of organizational behavior in Iran, knowing this concept is necessary, thus in this research with library approach, have been studied OCB theory, two types of behavior in OCB, Organizational citizenship behavior and business unit performance and influence variables in OCB and in the end most important international finds in this field have been presented. This research has don with basic aim for next research.

کلیدواژه ها:

OCB ، Organization ، Citizenship ، Behaviors