Towards an Understanding of the Behavior Intention and Benefits to Use Enterprise Resource Planning Systems among Higher Education Institutions’ End-Users in Egypt: The Role of Readiness for Change

Recently, Higher Education Institutions (HEIs) have started to adopt ERP systems. An example is Egypt, where they have done so to increase their competitiveness in the global market. However, historically, ERP implementation has been shown to have a high failure rate, which is one of the main reasons users resist using the ERP system. Thus, this study attempts to find out the important factors that affect end users’ intention to use the ERP system during the preimplementation phase of the ERP life cycle in the higher education context. The Unified Theory of Acceptance and Use of Technology (UTAUT) with minor adjustments is the basis of this study. Ultimately, the findings of this research could enrich employees experience by giving HEIs a tool for better understanding those factors affecting their ability to effectively utilize ERP systems. This research is important in helping HEIs to achieve competitive advantages through the adoption of ERP by focusing on user acceptance through the individuals’ level.

کلیدواژه ها:

Intention to use ، readiness for change ، ERP benefits ، Enterprise Resource Planning ، Higher Education ، Egypt