Survey on Risk Management of Internet Banking: Solutions and Guidelines

Cost effective delivery channel of E-banking services, technological innovations and competition among existing banking organizations are the major driving forces behind the rapid spread of E-banking all over the world. However, the rapid development of E-banking carries risks as well as benefits. Hence the banks must be conscious of different types of risks to remain efficient and cost effective. The E-banking sectors in Iran have been also developed in recent years. Nowadays, Iranian banks compete to get a better position in the banking system. Hence they should apply risk management strategies not only to get the better position but also to increase customer acceptance. Therefore in this paper a generic set of risks are discussed as the basis for formulating general risk control guidelines. These risks are classified into eight categories involving security risks, legal and ethical risks, reputational risks, operational risks, money laundering risk, strategic risks, cross border risks and traditional risks.

کلیدواژه ها:

Internet banking ، E-Banking ، Risk Management