Electronic banking profitability and presenting a suitable solution in Internet banking (Case study: Internet banking in Keshavarzi Bank)

سال انتشار: 1394
نوع سند: مقاله کنفرانسی
زبان: انگلیسی
مشاهده: 860

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شناسه ملی سند علمی:

ICMAS01_389

تاریخ نمایه سازی: 9 مرداد 1395

چکیده مقاله:

Growth and development of electronic banking in the monetary and banking markets of developed countries have motivated Iran's banking industry in terms of implementing suchinnovation. It is evident that the application of electronic banking in the country's banking industry could be helpful when the investments made by banks in this field increase theirprofitability. Therefore the introduced problem in banking system is the relationship between componentsof e-banking that is internet banking, mobile banking, ATM and POS with profitability. Finding the most effective part on profitability has high importance for banks because byknowing this point directs their investment toward it. In this paper by using research through correlation method, through proper statistical test therelationship between parameters of electronic banking and profitability has been considered. Also by using tools of testing site like Pingdom Website speed Test and GTMETRIX the situation of internet banking of some domestic and foreign banks were compared regardingspeed of operation. Findings of the research showed that among components of e-banking using internet banking has had the most effect on profitability of banks of Iran. Also factors such as page size and loading time have direct effect on customers satisfaction of internet banking.

نویسندگان

Mohsen Ebadi Jokandan

Master of Science in IT Engineering

Pourya Khorsand Nikravesh

Master of Science in Business administration

Majid Nouhi Kararoudi

Master of Science in Business administration

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