Model presentation to feasibility measurement of knowledge management implementation with ANP approach(case study of Post bank)

The key factors to success of knowledge management are strategy, culture, technology,organization and people. knowledge and strategy both are dynamic and multilateral concepts.Nowadays knowledge is equal to power and knowledge management is created as a strategyto enhance the organizational competitive advantage and to describe the relationship betweenthe knowledge and strategy of organizations, at first it is necessary to design a strategic plan.choosing this strategy is a multi-criteria decision making which needs to consider somecomplicated factors.in this research after paired comparisons analysis and weight analysis ofeach index and alternatives rather than key indexes, and choosing each subsidiary indexesaccording to each index, and finally by using the ANP technique and super decision softwarethe last combination of the model is created and the proper option according to all indexesand sub-indexes existing in the organization is created and at last regarding to researchassumptions human resources, information technology, organizational learning andorganizational culture have been prioritized as key factors in establishment of knowledgemanagement in Post bank of Zanjan province.

کلیدواژه ها:

knowledge management ، multi-criteria decision making ، ANP approach ، knowledge strategy