Investigating the Impact of Operational Accountability to Environmental Conditions on Organizational Performance

The purpose of this study is to investigating the impact of operationalaccountability to environmental conditions On organizational performance.Research in terms of purpose, applied and the method of collecting descriptivesurveying information Data were collected through a questionnaire. Thestatistical population of the safety glass company staff was ۵۰۰ people.According to the Jersey and Morgan table, the sample size is about ۲۱۷.Sampling method is a simple random probability. The results showed thatoperational accountability to environmental conditions has a positive impacton organizational performance. Also, operational responsiveness toenvironmental conditions has a positive impact on customer retention andfinancial performance.

کلیدواژه ها:

Operational accountability ، Environmental conditions ، Organizational performance ، Customer retention ، Financial performance