Identify the effective components on the resilience of financial technology businesses and prevent failure using fuzzy ANP method

The goal of resilience is to build the capacity to improve a system for survival, from a shock and to face change and instability, to resist the effects of shock by building the capacity to adapt and grow. The purpose of business continuity management is to ensure the uninterrupted availability of all the key resources needed to support business activities in the event of a disruption, as well as to accelerate the return to normalcy. The present study is a survey and is of an applied type. The statistical population of this research is experts familiar with financial technology businesses in Tehran, of which ۱۰ experts were identified and considered as the statistical population of the research. The data collection tool is an expert questionnaire and pairwise comparisons. According to the studies, the resilience parameters for the time before the occurrence of failure are ۱- probability of failure ۲- tolerance threshold and ۳- intensity of possible failure. Parameters related to the occurrence of failure also include: ۱- recovery time ۲- recovery quality and ۳- recovery cost. Therefore, according to the research findings, it can be concluded that among the parameters before and after the failure, the most influential factors are the severity of failure, recovery cost and the probability of failure have the greatest impact on the resilience of financial technology businesses and failure prevention. have been.

کلیدواژه ها:

resilience ، financial technology businesses ، failure prevention ، Fuzzy ANP Method