An Assessment of Online Reviews of Hand Surgeons
محل انتشار: مجله استخوان و جراحی عمومی، دوره: 5، شماره: 3
سال انتشار: 1396
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 254
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شناسه ملی سند علمی:
JR_TABO-5-3_003
تاریخ نمایه سازی: 18 تیر 1398
چکیده مقاله:
Background: The purpose of this study is to evaluate the number of reviews and scores for active members of the American Society for Surgery of the Hand (ASSH) in popular physician rating websites (Healthgrades.com and Vitals.com). Methods: A total of 433 ASSH active members were searched in two popular rating websites for a total of 866 web searches. Demographic data, overall and subcategory scores, number of reviews, and wait times were scored from each member’s webpage. Results: The average number of reviews per surgeon on Healthgrades.com and Vitals.com were 13.8 (range 1-108) and 9.4 (range 0-148), respectively. The average overall score for physicians was 8.1 out of 10 points. For both websites, the vast majority (80-90%) of active members of the ASSH had 20 or less reviews. Multivariate data analysis revealed no statistical differences in overall score by region (P=0.24) or gender (P=0.38). Increasing physician age negatively correlated with overall score (P=0.01). Wait time was not associated with a negative score (P=0.38). Conclusion: Active members of the ASSH received generally positive reviews. The average number of reviews for active members of the ASSH was exceedingly small, bringing into question the legitimacy and validity of these scores. This is especially important when taking into consideration the increasing popularity of these websites, and the reliance of patients on them to obtain physician information. The clinical implication of this study is that physicians have a vested interest in the legitimacy of the data provided by these websites and other physician rating outlets.
نویسندگان
William Kirpatrick
Rothman Institute of Orthopedics, Philadelphia, PA, USA
Jack Abboudi
Rothman Institute of Orthopedics, Philadelphia, PA, USA
Nayoung Kim
Rothman Institute of Orthopedics, Philadelphia, PA, USA
Juana Medina
Rothman Institute of Orthopedics, Philadelphia, PA, USA